Booking Policies

The following conditions apply to accommodation bookings made by you through your usage of Romanos Hotel may alter these conditions at any time.

Making a booking

It is your responsibility to review the booking details (including the total price and deposit payable) and submit accurate information when making a booking.

Pre-authorisation Policy

Please note that Romanos Hotel London reserves the right to pre-authorise the first night of your stay prior to your arrival.


Modifications must be made in advance of the notice period to avoid Romanos Hotel London's late cancellation fees. Late notice period starts: 30 days prior to 13:00 GMT on the arrival date.

Cancellations and Non-Arrivals

If you have booked the 'Free to Cancel' option then it is free to cancel before Romanos Hotel London's late cancellation period. This will result in a refund of your deposit payment (less any already issued cash-back).

If you cancel within the late cancellation period, or do not arrive, your deposit is forfeited and Romanos Hotel London may charge for the first night.

Late cancellation period starts: 30 days prior to 13:00 GMT on the arrival date.

New Years Bookings: Please note that any booking including the night of the 31st December will be deemed Non-Refundable. The full amount will be charged within 72 hours of making the booking.

Non Refundable Bookings

Modifications: Your reservation can be modified only for additional nights or rooms. This involves making an additional separate booking.

Changes in date or reduction in the number of nights/rooms would involve cancelling your original booking with the loss of your original payment for this booking and making a new booking.

Cancellations and Non-arrivals: Results in the loss of the full payment of your Non-Refundable Offer.

Check In / Check Out

The terms and conditions of Romanos Hotel London will apply to you from check-in, or in the case of non-arrival.

Check in from: 13:00 - 23:00
Check out by: 07:00 - 11:00

If you have not included your expected arrival time whilst completing the booking form and are arriving outside the accommodation's standard Check-In (13:00 to 23:00 GMT throughout the week) please notify Romanos Hotel London after booking by using the contact details provided in your confirmation email.

Please note that Romanos Hotel London charges guests wishing to pay upon arrival by credit or debit card:
- A £5.00 fee, or a 5% fee for payments over £100.00.
- Alternatively, a cash machine is available near the hotel.

You will need to have some form of photograph ID (passport, driver’s license or government issued Identity Card) at time of Check-In.

Children Policy

Guests under 18 years of age must be accompanied by an adult over 18 in the room.

Privacy Policy

We take your privacy extremely seriously. It is protected through the use of SSL encryption. Contact, booking and payment details will only be used to process your reservation and provide customer service in relation to your reservation. For information about general use of the website, please visit our Privacy Policy.